All About Groups
What is a Group?
A group is 20 or more guests, based on double occupancy, who travel in the same time period for a minimum of four nights. Group availability differs from general availability; we reserve the right to determine group availability at any time, at our discretion.
Group pricing is based on the time of year and the number of guest rooms requested. Our Group Department will be happy to provide specific group rates.
Tour Conductor/Complimentary Policy
One guest room is complimentary with every 20 guest rooms paid at group rates -- based on double occupancy with a minimum four-night stay. A maximum of three complimentary rooms per group is allowed.
How to Book
Click here to book online now or contact our Group Department: Toll Free (800) 345-0356 ext. 123; Phone: (954) 481-8787 ext. 123; Fax (954) 481-1661. The Group Department is open Monday through Friday. All group inquiries must be made through the Group Department.
To assist us in providing the best options for your group, just furnish us with the following information, and we will reply with an initial group proposal: Name of the group; date and length of stay; estimated number of group guests, and the number of accommodations required.
Confirmation of Group Space
When we have confirmed that space is available for your group, a contract will be issued and an option date will be assigned for your first deposit. If the deposit is not received by the option date, we have the right to withdraw all group considerations without prior notice.
Deposit and Payment Requirements
An initial deposit, equal to 10% of the total payment, is required to consider your group as confirmed and definite. An additional 25% of the total group payment is required 120 days prior to the group arrival and subsequent payments will be required as specified in your group contract. Final payment is due 30 days prior to the group arrival day.
1st Deposit - Required at the time of booking; 2nd Deposit - 120 days prior to group arrival; Review Date - 90 days prior to group arrival; Rooming List - 60 days prior to group arrival; Final Payment & Rooming List - 30 days prior to group arrival; all group charges must be paid in full. A final rooming list is required.
Your deposit will be refunded in full should you cancel more than 60 days prior to your arrival date. All deposits are nonrefundable within 30 days of arrival.